1 reviews | Active since Feb 2017
Very disappointed
<p>Very disgusted by FNB's service! App**** for a Credit Card in December, two weeks ago I send them the required documentation after they asked for it and they said they will contact me with the necessary detail within 3-4 work days. Its been 7 working days and I still haven't heard back from them. After contacting the Credit Card Call centre, the operator wasn't able to help me or say to me whether I've been approved. I'm very disappointed by them, I joint them because I thought they were the best.</p>
Good day Mr. Conrad28
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Conrad28
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***