LK
LELANE K
1 reviews | Active since Mar 2011
19 Oct 2019, 06:27
Very disappointed
Very disappointed,this is my 3 complaint regarding the same query,I'm really thinking of moving my bank to another,Money was deducted from my account ********ly FNB contacted me 4 days ago promised me this will be sorted ,still nothing has happened, according to the poppie act this is against the law and FNB can be penalised with big fines ,so I'm asking for the last time FNB to sort this out, if not I will be going to my attorney
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FNB (First National Bank)'s replyOfficial
19 Oct 2019, 09:20Good day Lelane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Oct 2019, 09:20
Official
Good day Lelane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***