GV
Gerhard V
1 reviews | Active since Aug 2011
04 Feb 2015, 15:31
very disaappointing service at account openings
I have tried to open a FNB business account for the last month. All the queries that I have lodged and escalated have taken forever to resolved and they loose documents, really disappointing. <br> <br> Will apply at new bank if this not sorted out soon.
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FNB (First National Bank)'s replyOfficial
04 Feb 2015, 16:03Hello gpv6,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617847.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617847.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply04 Feb 2015, 16:03
Official
Hello gpv6,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617847.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 617847.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)