PvdM
Pamela van der Merwe

1 reviews | Active since Nov 2016

28 Jun 2017, 12:10

Very Bad Very Unhelpful

<p>I just called FNB *****line to report a R 25 000 ***** on our Gold business account and was told, without asking for any details, or trying to help, that I must call the police. </p> <p> </p> <p>FNB cleared the money into our account and then reversed it two days later.</p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2017, 16:49
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regard,

Hello Peter Complaints

Naomi Petersen

*** (option one)