EE
Emmanuel E
1 reviews | Active since May 2011
26 Mar 2020, 09:41
Very bad service
At this difficult time FNB having put structure in place to help their clients. I called the bank today I’ve been put through from left right and center for somebody to help me to advise me in this difficult time what is going to happen with my payments and nobody can even help me what a shame with this kind of bank. Very poor service. This is the time you know which bank is behind you. Not FNB.
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Emmanuel E's updateReviewer Update
26 Mar 2020, 22:02 Below this is what the bank I called my bank for many years ask me to do in this Difficult time. This Covid 19 has put us on hold for three weeks and FNB can not give us a break for a month? And there are asking me to complete a distressed debt application form, did I say I can not pay my bills? why must I fill in a distressed debt form? So FNB do not feel what the world is going through? All FNB wants is their money. FNB fool people with their ads “how can I help you“ this is the time to help. Show Us the HELP.
FNB Response - Complaint Reference *** - E Enow - ***
In response to your concerns raised with our office. The following documents are required to complete the assessment to assist with Special arrangements with the given Covid 19 situation, please return docs on a new email to ***
by:
FNB Response - Complaint Reference *** - E Enow - ***
In response to your concerns raised with our office. The following documents are required to complete the assessment to assist with Special arrangements with the given Covid 19 situation, please return docs on a new email to ***
- Distressed Debt Application Form signed;
- Proof of income and strain from the company; and
- Motivation letter.
by:
EE
Emmanuel E's update26 Mar 2020, 22:02
Reviewer Update
Below this is what the bank I called my bank for many years ask me to do in this Difficult time. This Covid 19 has put us on hold for three weeks and FNB can not give us a break for a month? And there are asking me to complete a distressed debt application form, did I say I can not pay my bills? why must I fill in a distressed debt form? So FNB do not feel what the world is going through? All FNB wants is their money. FNB fool people with their ads “how can I help you“ this is the time to help. Show Us the HELP.
FNB Response - Complaint Reference *** - E Enow - ***
In response to your concerns raised with our office. The following documents are required to complete the assessment to assist with Special arrangements with the given Covid 19 situation, please return docs on a new email to ***
by:
FNB Response - Complaint Reference *** - E Enow - ***
In response to your concerns raised with our office. The following documents are required to complete the assessment to assist with Special arrangements with the given Covid 19 situation, please return docs on a new email to ***
- Distressed Debt Application Form signed;
- Proof of income and strain from the company; and
- Motivation letter.
by: