TL
Tronell L

1 reviews | Active since May 2011

03 Dec 2016, 13:02

Very bad service at FNB Tygervalley

<p>Good day</p> <p> </p> <p>I'm standing at Tygervalley FNB and have been waiting for over an hour. There is one consultant on duty. Currently they're busy with ticket nr 74, but the ticket number is up to 95 already. I've asked to speak to the manager, but he/she has not made an appearance. I expected more of FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Dec 2016, 08:07
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)