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Amie N

1 reviews | Active since Nov 2012

27 Sept 2021, 14:06

Very bad service and disrespectful agent

Called to reduce my credit card credit limit. Was shunted from pillar to post with no joy to get to the limits department. The last agent just put the phone down in my ear.

I was not rude or disrespectful to any of your agents.

Calls were cut off twice.

Nice one FNB.

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Replies (1)
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Amie N's update28 Sept 2021, 17:24
Reviewer Update
Sorry, I may have pointed out clear enough that I need my credit limit lowered. Please confirm that this is the issue being resolved.