Very bad service

I can not begin to say how unhappy I am with FNB. I have been a loyal FNB customer for more than 20 years. Yesterday morning I tried to use my FNB card only to find out my account has been frozen without notification because my inheritance was paid into my savings account by Momentum Health. After phoning fnb customer care I was told that my account would not be unfrozen until I can prove why this money was paid into MY account even though they could see it was Monentum that paid this money in. I went into the Nelspruit branch to sort this out and the manager Medium (FNB you need more employees like this then your service would be better) tried her best to help. She helped me to send through all the needed documentation and kept fighting to get this sorted asap. When she phoned to ask if the account was opened after she send the dokumentation they asked for the prevoius day, she was told that they now needed my dads wil to confirm that I was a benificiary. So it has been 2 days that my day to day account has been frozen and still FNB says they will not open it untill they have proof that I should have gotten the money. FNB is not a bank they are theives that steel your money. The moment my account is unfrozen I will be moving my money to another bank.