SN
Sive N

1 reviews | Active since Sept 2016

07 Jun 2017, 15:14

Very Bad service

<p>My online banking has been in active for almost the whole day and I need to make payments to people. After traveling more than 60 kms to get to fnb at mthatha plaza I was told to wait in a very long que ...I find this after being inconvenienced by fnb apauling ... I am actually thinking of changing my business and personal account to another bank...</p> <p>Yours truly </p> <p>An unhappy costumer</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2017, 15:30
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)