SR
Sonnette R
1 reviews | Active since Nov 2018
12 Nov 2018, 07:43
Very bad service
On 5 October my handbag was ****** and R3000 was withdrawn from my credit card account via my debit card.. After countless calls to FNB, I either get transferred or no one can gime me any feedback.. FNB has not tried to make contact with me once and its been more than a month.. I expect my money back asap!! I am a private banking client, however i get treated like I dont even bank with them..
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Nov 2018, 08:52Good Day Sonnette
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply12 Nov 2018, 08:52
Official
Good Day Sonnette
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***