1 reviews | Active since Jul 2018
Very bad service
Good day
I deposit cash at potch atm. The ATM said there is rejected notes. I proceed with the transaction, becuase normally the rejected notes is given back... not this time. I deposit R130 and only recieved R30 into my account. Fill in a form inside the branch that they will call me when I can come collec my money... I'M STILL WAITING FOR THE CALL ITS BEEN 2 WEEKS NOW!!!
Good day Hanesia Horn,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Hanesia Horn,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Points of Presence for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)