Very Bad Service

8 July 2017 I opened multiple easy accounts due to personal reasons after which I was contacted by FNB's ***** department to inform me that I couldn't open multiple accounts and that these accounts will be closed. Since then, I have been trying with the help of a lady in the Dihlabeng Mall branch to get these accounts closed as it was clear that the ***** department was more wind than action. My patience is running out with this matter as it is clearly going no where. I just want this issue resolved so that I can carry on with my life. I can also tell you this... The ONLY reason I'm still with FNB is because of the efforts of a lady in the Branch.