EL
Ethan L
1 reviews | Active since Oct 2019
30 Oct 2019, 14:17
Very Bad Customer Sevice
I have been trying to get a hold of FNB Customer Services for 3 days now. They have had me on hold for 60 minutes altogether. 15 mins, 20 mins and 25 mins respectively. It is completely unacceptable for a bank to treat their customers this way. Shame on you FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Oct 2019, 14:57Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Oct 2019, 14:57
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***