AX
Ashley X
1 reviews | Active since Jul 2016
02 Jul 2019, 11:45
Very Bad Customer Service
I contacted the Bank today 02.07.2019 , and i happened to speak to a lady at Priemier team of bankers , who was so rude , who don't know her product , the time was 11: 39-to 11: 41 and instead of explaning my concerned she transfer me while i was speaking to her . Can this attended as i am very disappointed , I have been with this bank since 2***
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FNB (First National Bank)'s replyOfficial
02 Jul 2019, 12:48Good day Ashley Xaba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
FNB (First National Bank)'s reply02 Jul 2019, 12:48
Official
Good day Ashley Xaba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408