Very bad customer service.

I did a Credit card application last week, I was speaking to a Nevin today who was assisting. Beside the fact that he has no customer communication s****s, he ask me to hold on while he checks something on his system after I explained to him that I was transferred to him to finalize my application, he puts me on hold and then I get transferred to someone else who has no clue why I'm on the line.

This is very bad customer service, why would I want to deal with a bank of which its employees give such bad service.