RF
Rian F

1 reviews | Active since Nov 2014

07 May 2015, 12:16

Very bad branch

This is absolutely the worse set up I have ever seen. My 85 year old mother had to climb a steep flight of stairs to get to the normal banking services. Then she was sent to the wrong counter as well. There is no elevator

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2015, 12:45
Official
Hello bokkarian,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to Banking Channels who will contact you and provide feedback.

Your complaint reference is 679310.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)