JB
Jaco B

1 reviews | Active since Jul 2011

16 Aug 2017, 10:52

Very bad attitude

Mariette @ FNB HL Care ********** have a really bad attitude towards clients. FNB Home Loans refuse to amend their statements to show the clients pre-paid amount and they took mine without my consent which i see as theft. Apparently the consultant miss understood me and guess what they refuse to correct their error.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2017, 12:09
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)