lK
lawrence K
1 reviews | Active since Feb 2012
21 Jan 2020, 19:15
Very angry customer
I am very very angry with FNB , I left my Bank Absa and join Fnb because I have bond with them thinking things would be better, I requested them to change my home loan debit details as I left Absa, I send them email November 2019, so date nothing happened, they still send debit order to Absa, costing me unnecessary charges and create bad record on my profile. Am actually mad about this *********** individuals
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jan 2020, 11:16Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 Jan 2020, 11:16
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***