1 reviews | Active since Dec 2016
Very angry client
<p>I am so angry with FNB that I am considering moving over to Nedbank or Standard. I went over to Fnb about 5-6months ago with so many promises and a new FNB phone. Gues what, I am still waiting for my credit card and my phone does not work for more than a month now. I have to go back over and over again to the branch where I have to wait for half an hour to an hour just to find out that they have no idea where my card is. They send it with the courier company just to find out that they never got to deliver it to me. Then re send the card to my branch just to find out they do not have it and have no idea where it is. I am telling you... The biggest mistake I made was going over to FNB!!! O yes and then to find out that so many people is also experiencing problems with the cell phone... I am paying my phone, my credit card, transfer fees every month on time just to have half of the things not working or not having them at all!!!!!!!!!</p>
Good day Ms. CheriseKilian
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference numbers are as follows: *** & ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. CheriseKilian
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference numbers are as follows: *** & ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
