KK
K K

1 reviews | Active since Aug 2016

14 Aug 2016, 10:23

Verona Singh- exceptional service

<p>Verona is one of the most impressive and professional people that I have met in the banking industry in SA. She went over and above in helping us secure a homeloan and opening up new accounts. Her advice is educated and professional. She takes an interest in a client's needs and situation and goes out of her way to assist. She was a pleasure to work with and the reason why I am now a client with FNB after atrocious 'service' with Nedbank.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2016, 12:55
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)