1 reviews | Active since Sept 2015
Verified device/browser - Issue
FNB have the dumbest security verification. I have a new laptop. So I can login to my account. But it will not allow me to make payments. I phoned support and they said its due to my browser not being verified! And they have no ways of verifying it for me. They can only give me a day access. They need the system to do it over time... What Bull**** is this?? This is my money!! I spend it when I want FNB!! They told me I have to use my FNB app as its verified. So now I must do all my payrolls via the ****ty app? What a load of bull****!!! And to top it off my phone is going in for repairs today. What happens now? I can't make payments?? SICK OF FNB!!! They need to stop trying to sell iPads and just be a bank!!! AND to top of off they never gave my browser one day access!!!!!!!!!
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,