1 reviews | Active since Mar 2011
Verbal / Physical Assault Manager Does Nothing
I was verbally and physically assaulted by two customers in front of the Bank Manager at FNB Canal Walk.<br> <br> The Manager (Old Coloured Gentleman) basically just stood there, then proceeded to assist the assaulters. <br> <br> Canal walk security came, and the assaulters where hostile with them and refused to cooperate. (Obviously Guilty)<br> <br> I have been advised by my lawyers to open a ******** case against the assaulters. <br> <br> The police will be in the store tomorrow to survey the footage so we can proceed further with the case.<br> <br> The manager should be berated for how he handled or did not handle the situation.<br> <br> Unhelpful & Apathetic.<br> <br> FNB do not need such individuals working for them.<br> <br> A black gentleman came out, to hear my version of the story. He was helpful<br> <br> See you tomorrow. With the police, to view footage, and possibly sue the assaulters.<br> <br> Pathetic, biased management. Pathetic.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 915712NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 915712NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
