RM
Rachel M

1 reviews | Active since May 2016

05 Feb 2020, 10:29

VCS RIGHT COVER

I have reported this vcs right cover several times to FNB ***** line but still today they took R79.00 which I cant reverse because it comes as a purchase and the bank is aware of this **** AS IM NOT THE ONLY CUSTOMER WHO IS COMPLAING ABOUT IT I'm tired now I have changed my cards 2times nothing is happening it means I must change the bank altogether cant take this anymore

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2020, 12:33
Official
Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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