BM
Bongeka M

1 reviews | Active since May 2018

21 Feb 2019, 11:55

value added Sh**t fees

i wish there was a Zero. have been having the worst experience with this bank since day 1. i really don't know why im still banking with your bank. you debit sooo much from us and we get the worst service from your call centre. Value added services .... and i don't even get the proper service from your staff.

im paying for an upgrade card for my card to be couriered. Bare in mind that this is not even a replacement card. NOTHING stated that i would have to pay for the card to be couriered cause if i new i would not have wasted my time.

truly can't wait to close this account and go to Capitec.

FNB you are truli a waste of money

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Feb 2019, 12:21
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)