1 reviews | Active since Aug 2014
Value added services charges
I have billed every month this value added service which i dont know and i was never told about i was told about monthly fees of R100 and now i see its R105 which i was never informed about it will increase i checked all complaints most most dont know about this value added service im taking this to banking ombudsman
Hello Jabulicius123 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Jabulicius123 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***