1 reviews | Active since Feb 2018
#value added service fee of over 700
I would like to know why I’m being charged over 700 on my account for whatever you mean by value added service fee. I’m charged monthly account fee and service fee, what is value added service fee? Please please refund my money .
Hello Omoeku ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Omoeku ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***