LB
Lwazilwandile B
1 reviews | Active since Oct 2015
19 Oct 2019, 08:56
VALUE ADDED SERVICE FEE
I joined FNB just recently in May and i was told that my monthly account fee will be R59.00, to my suprise there are other fees that I'm charged for. What is this Value Added Service Fee of R66 I'm charged for every month and why on earth was I not told about it when i was joining? Every bit of cash counts, R10, R3, R18! It all counts and its mine, stop *****ING.
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FNB (First National Bank)'s replyOfficial
19 Oct 2019, 09:40Good day Lwazilwandile,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Oct 2019, 09:40
Official
Good day Lwazilwandile,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards,
Hello Peter Complaints Team
***