1 reviews | Active since Jun 2018
" Value added service fee "
" VALUE ADDED SERVICE FEE " Why can't anyone tell me what it is for ?
" VALUE ADDED SERVICE FEE " - FOR I DONT KNOW WHAT ...... THIS IS BEYOND RIDICULOUS. JUST TAKING MONEY OUT OF MY ACCOUNT WITH THIS DESCRIPTION without any authorisation . Definately looking to move to another bank . This is not working for me. No assistance and moeny being well... stollen.
Good day Charne Steenkamp,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Charne Steenkamp,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)