1 reviews | Active since Oct 2018
Valeu Added Service Fee
FNB #Value added service fee!!!
It frustrate me to see FNB deducting money without my knowledge, They've deducted Value Service Fee amounting to R28.85 and Service Fee amounting to R2.50 respectively. Why are thy deducting these money on top of the monthly account fee I'm paying? This is ********, maybe it time for me to consider other banks.
Good Day Mandla Vuthela
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mandla Vuthela
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***