JVG
Juanne-Mari Van Graan
1 reviews | Active since Jun 2019
09 Sept 2019, 14:30
Utterly useless!
I have been trying to settle an account with the funds in my FNB account since FRIDAY!! Ihave made 3 pay and clear payments, one of which was inside the branwin Kempton Park (might i add the festival mall branch staff are unfriendly and dont seem to know whats going on. Im back at the branch for a second time because the funds still haven't left my account. Each day that goes by FNB is costing me money because my settlement amount increases. I have no words to say how frustrating this bank has been to me since I switched!
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FNB (First National Bank)'s replyOfficial
09 Sept 2019, 16:22Good day Juanne-Mari Van Graan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Sept 2019, 16:22
Official
Good day Juanne-Mari Van Graan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***