UTTERLY USELESS

I would like to start my post off to say how DISGUSTED I am in FNB, as a banking institution, service provider and general attitude. I had app**** for a limit increase on my credit card on 10 Feb. A process that should take a few (about 2 to 3) days to complete, the consultant then assured me the card would be with me the following week within 3 days. Monday I phone to follow up (note how many times I will be saying \I PHONED TO FOLLOW UP". I was only then advised to make a payment for process to continue (I had spoken to consultants in the meantime since submitting my FICA docs). <br> <br> I was"