ST
Sihle T

1 reviews | Active since Nov 2014

23 Dec 2016, 12:38

Utterly unacceptable

<p>i don't even have any words for but for the entire period that I have been banking with FNB their service has been very poor. That word is even an understatement. I am forever complaining about FNB. There is not a day that I remember going to their branch and leaving happy. I would never ever advise anyone to bank with them. I don't know if they are treating like this because I just have a stupid gold Cheque account or what. I just recently ordered a card and there was another issue with that card and I placed a complaint about that as well but that passed and now when I tried to get funds my card has been cancelled. Now I have to run to their branch and waste my time there and I know I won't even be satisfied. I really don't understand what is the problem with these people. I am just really tired of them. It's time now that this goes further.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Dec 2016, 14:10
Official

Good day

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

The reference number is ***

Regards

Complaints Resolution

Veni Soobramany

Email address: ***

Tel number: *** (option one)