1 reviews | Active since Feb 2017

14 Feb 2017, 08:57

Utterly poor service

<p>I cannot recive any incomming calls for the last 2 weeks on my Fnc sim card.</p> <p> Ive been phoning everyday, same story, every time they just log another call. I spoke to supervisors, managers, still nothing has been done, they don't come back to you, they dont rectify it , it is the poorest service i have ever experienced!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Feb 2017, 11:24
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)