1 reviews | Active since Dec 2015
Utterly poor Credit Card Courier Service!!!
<p>If i don't get a response from FNB regarding my credit card delivery i am switching banks immediately.</p> <p> </p> <p>I have now been waiting for two weeks for my card delivery from their courier company... Endless phone calls. They always tell me this "Our driver tried to contact you, but no one answered".</p> <p> </p> <p>I am travelling soon and i suggest FNB do something serious about this issue, as i am sure i am not the only person that is dealing with such unacceptable service from a bank that they have been with for the past 10 years.</p> <p> </p> <p>Ashley J Jacobs</p> <p> ********** </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)