UTTERLY PATHETIC SERVICE FOR BUSINESS ACCOUNT CLIENTS

WORST BANK TO OPEN A BUSINESS ACCOUNT WITH!!!! AVOID AT ALL COSTS.

I have had my business account with FNB for about a year now and I have had endless issues with them!

Most recently was 3 days ago when they put my business account on hold because a disgruntled client reported that I “*****ulently” took money that he paid to me for a job. The job was done on New Year’s Eve, the client agreed to pay the extra fee because it was a Sunday and he needed the work done immediately, after getting his job done he reluctantly did a payment to me with a lot of complaints, I told him if he’s not happy I’ll gladly remove the work done and leave, he then calls his bank and tells them that I took his money without providing him with a product🤨.

My bank FNB proceeds to put my account on hold, DOESN’T NOTIFY ME AT ALL, not a call, sms or email!! They allow my other clients money to be paid into the account and now I can’t access the funds to do their jobs!!!

I contact the ***** department and they tell me that an “investigator” will contact me in 7 days😂😂😂😂 until then there’s nothing anyone can do…..WOW!!!!

I asked for a reference number for the call, I received nothing, asked to be put through to a manager, they cut the call on me😂🤣🤣🤣

This is the type of service you can expect from this bank!! Now I know why the lines at CAPITEC are so long, they know how to treat their clients like clients!!!!