Utterly dissapointed in FNB Forex

<p>FNB is supposed to be the leading bank in forex transactions but I am waiting 7 days for my global receipt. The Forex consultants can offer no advice, when I called they could not confirm exactly how many days the transaction is supposed to take. One said it takes 3 days and at most 5 days, the other said that it takes 5-7 days, seems they say whatever seems appropriate at the time. On day 6, I sent an email to ********** to track the transaction and I still have not received any feedback. Due to the delay in funds, I am suffering huge financial losses with interest increasing on debts that are waiting to be paid.</p> <p>Is this the norm for FNB global banking ?</p> <p>I had to use my husband's bank to get the funds quicker, the funds arrived within 2 days.</p> <p>So I would like to know what is taking FNB so long and why their staff cannot advise clients accordingly. </p>