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Nazmeera A
1 reviews | Active since Aug 2020
01 Jan 2025, 20:52
UTTERLY DISGUSTING PRACTICES - I AM HEADING TO THE BANKING OUMBADSMAN
Dear FNB,
i have resorted to this as a final attempt to receive the refunds due to me
I submitted two disputes for uber eats that was not delivered to me however i was charged for it, all proof already submitted including that the parcels were not delivered to me and I have not received my refund.
secondly I requested a downgrade on my account in NoVember however this was not actinoned on your side and you have debited me for more than 620 in fees.
I have been told this is being escalated from last week.
I need my money back by tomorrow close of business otherwise I am resorting to going to the ombudsman for banking services.
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Nazmeera A's updateReviewer Update
06 Jan 2025, 14:12DEAR FNB
i have not received my reversals of my debits yet nor have you indicated when the charges that you had taken for my account will be paid back to me as this was incorrectly debited due to your negligence.
I have emailed the email address and no status has been provided, i have went through your facebook channel and plain ignore me, I will resort to understanding that you dont want to refund me and will proceed to the ombudsman by 16:00 this afternoon
Thank you
i have not received my reversals of my debits yet nor have you indicated when the charges that you had taken for my account will be paid back to me as this was incorrectly debited due to your negligence.
I have emailed the email address and no status has been provided, i have went through your facebook channel and plain ignore me, I will resort to understanding that you dont want to refund me and will proceed to the ombudsman by 16:00 this afternoon
Thank you
NA
Nazmeera A's update06 Jan 2025, 14:12
Reviewer Update
DEAR FNB
i have not received my reversals of my debits yet nor have you indicated when the charges that you had taken for my account will be paid back to me as this was incorrectly debited due to your negligence.
I have emailed the email address and no status has been provided, i have went through your facebook channel and plain ignore me, I will resort to understanding that you dont want to refund me and will proceed to the ombudsman by 16:00 this afternoon
Thank you
i have not received my reversals of my debits yet nor have you indicated when the charges that you had taken for my account will be paid back to me as this was incorrectly debited due to your negligence.
I have emailed the email address and no status has been provided, i have went through your facebook channel and plain ignore me, I will resort to understanding that you dont want to refund me and will proceed to the ombudsman by 16:00 this afternoon
Thank you