UTTERLY DISGUSTED IN HOW THEY HANDLE ACCOUNTS

For the past 2 weeks, I have been trying to get my name cleared at this Bank, for something pertaining to 17 years ago. I have even been in touch with the Banking Ombudsman of South Africa, to get their help with this issue, BUT, to date, no such luck here. Pathetic is the only way I can describe how they do business, after writing off monies, amounting to less than R10000, they will not clear my name, either way. I was not at fault here, BUT, they DO NOT CARE. Unfortunately, I cannot be held liable for this, as I was boarded due to medical reasons in 2008. They are not even prepared to listen to me either, whether I do it in writing, or go to the bank personally. Doesn't matter which way I approach this, no-one at this bank is prepared to listen to me, YET, they are still going to hold me ransom to this, irrespective of the fact that this dates back 17 years ago. Whatever has happened to the way these banks work nowadays, they don't even follow the new & very strict banking or credit laws these days. No wonder that I will never bank with them again.