MC
Mustafa C
1 reviews | Active since Aug 2011
21 Oct 2019, 12:32
Utterly disgust from FNB.i ll move my bank account somewhere else ASAP.
Below mail was written by FNB. On FNB Ads, they said how can we help you or how can we LIE you? This is my third complaint logged on Hello Peter.Seems like FNB neither say to HELLO to Peter nor Mustafa... I 'll look for ways to take FNB to the ombudsman if I can get all my money back paid for under service fee for my Revolving LOAN which disappeared from my profile...
Fri, Oct 11, 2:36 PM Dear Mr. Cinarci --------------------- FNB Contact Center received your complaint with reference number ***NF.
We’re working on your request, and we will respond within 24 business hours.
Regards, FNB Contact Center Service Recovery
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Oct 2019, 14:53Good day Mustafa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply21 Oct 2019, 14:53
Official
Good day Mustafa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***