MM
Muhammed M

1 reviews | Active since Oct 2013

19 Jun 2017, 13:00

Utterly disappointed

<p>I have previously written a review on 9th June 2017. I have received no feedback, no calls, no email or response from FNB since. I decided to call the customer care line and follow up from my end, only to be told that my complaint was closed a long time ago. I don't think FNB is serious about their customers, I am disgusted at their negligence and total disregard for it's customers.</p> <p> </p> <p>Refer to article: </p> <p> </p> <p>https://www.hellopeter.com/first-national-bank/reviews/escalating-minimum-balance-on-fee-saver-plan- ********** </p>

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Replies (3)
MM
Muhammed M's update19 Jun 2017, 13:46
Reviewer Update

Can you please verify to which email address this email was sent, as I have not received any such email. Thanks

MM
Muhammed M's update19 Jun 2017, 13:55
Reviewer Update

I have checked my primary as well as spam mail, I have not received anything. Also, I have a request opened from premier since may, to which I have not received any feedback, I hope this time there will be a response.

FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2017, 13:32
Official

Good Day

Thank you for your posting,

This has been escalated again, You should be receiving call by 2.

Apologises once again.

Regards,

Daffnie