Utterly disappointed!

<p>My card got lost over the weekend so I ordered a new card, first thing Sunday morning, just to be called 5 minutes ago and be told that my card will only be delivered next wee**** Why the does it take two weeks to deliver a card? How am i supposed to buy food and put petrol in my car if I dont have a card????</p> <p>This bank is supposed to make my life easier and it is doing the complete opposite, </p> <p>Black friday I also purchased good on Dischems webiste and the money went off my account and when I called Dischem they said my purchase did not go through and i must contact the bank to refund my money. I called FNB and held on for about 20 minutes where no one answered. I then sent them a contact me message and till this day I have not heard a word from them.</p> <p>This is not the type of service I expect from my bank. Truly disappointed by my bank and I have always been a loyal customer but this is not acceptable.</p>