UTTER UTTER INCOMPETENCE

<p>I would say there's a glitch in the system, but the glicth seems to be the system itself. I have, variously since the 27th May, been trying to open up a sub account under my main business account. I used the phone system, since it was convenient and promoted by the bank. BIG MISTAKE. Since then I have to spoken to I don't know how many people asking me over and over for the same documents (sent. a million times). The account is reflecting under my profile, so naturally I tranferred funds into it. But no, I can put money in but can't use the account. My project is underway and I have no access to teh funds to run it. There's a hold on the account. No one can tell me why it's there. Obviously no one knows the system, or they can't see the ENORMOUS paper trail already there, because the same. questions. over. and over. </p> <p> </p> <p>So after no joy with actual employees of the bank, I took to socila media. rbajacobs or whoever tried helping. spoke to two people today who promised to lift the hold (because they also don't know why it's there). Before lunch they said. It's 3pm now. I've sent a team of people to film in the Eastern Cape but CAN'T ACCESS THE MONEY TO PAY FOR THEIR WAY THERE. WHAT IS WRONG WITH YOU GUYS??? YOU ARE COSTING ME REAL MONEY!! I recently transferred my business account from Nedbank. Oh my god dO I regret that decision right now!!!!</p> <p> </p> <p>Worst is I opened ANOTHER sub-account for another pending project. Wow, am I ever looking forward to the go around on that one. I have the card, but the account hasn't showed up on my profile. So I have a card, but no account. You guys are smart. </p> <p> </p> <p> </p>