1 reviews | Active since Aug 2017
utter *******
<p>I tried to withdraw money from an fnb atm on the 5th August and no money was dispensed but my account was debited. I was told to go and complete an atm dispute form. Till today no one seems to know what is happening at fnb. I have completed 3 forms already bcoz no one seems to have an answer and no one can trace the ref number i got. Whats even worse is that they have no decency to even send an sms or e-mail on the progress of my query but they are quick to bombard me with e-mails and sms because my account is over drawn with 19 cents</p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)