utter *******

<p>On the 5th of August i withdrew money at an fnb atm but no money was dispensed. I called the number on the atm and was told to go to the nearest branch to complete an atm dispute form. Even till today my money has not been refunded back to my account. Everytime i visit the branch, no one can help me or even trace the ref number i was given. I have completed the form 3 times but till today no one has the decency to send an e-mail or sms on the progress of my query but they are so quick to send me an e-mail and sms to tell me that my account is overdrawn with 19 cents.</p>