1 reviews | Active since Mar 2009
Usual poor service
What is the point of having a banker if they don't respond to you? I get better service from a teller but this is no longer an option. I sent an email on Tues morning regarding a petro card I have not yet received and that is stuck somewhere in the system.
No response! Poor turn-around! General poor service!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***