USERNAME/PASSWORD INCORRECT BANKING APP - UNABLE TO ACESS

You know this is the 2nd complaint about this bank within the space of 2 years with the same very problem. Sad that i wasted airtym my time etc trying to reslove the matter but to no route there was no solution, but soon as a review is given the matter is then dealth with immediatly?

my banking app, asked me to upgrade of which was done, upon signing in, it loops tells me over and over again my username password is incorrect? i had to change my banking details back to my old capitec account why? becus i dont have acess to my app of which i use on a daily basis for my business as well as my work salary.

i need infact I NEED SOMEONE TO CONTACT ME ASAP, SO WE CAN RESET EVERYTHING ON MY FNB BANKING PROFILE OF WHICH , THAT IS ALL. I HAD THIS VERY SAME ISSUE A YEAR AGO, AND HERE WE GO AGAIN THE SAME ISSUE, WHY THE **** DO YOU GUYS UPGRADE YOUR SOFTWARE APP ETC AND WE AS CUSTORMERS GET BLOCKED UNABLE TO ACESSS OUR ACCOUNTS? CONTACT ME ON *** I NEED THSI RESLOVED TODAY!!!!!!!!!!!