1 reviews | Active since Jun 2017

22 Oct 2020, 10:50

USERNAME PROBLEM

I usually love FNB but honestly changing phones is giving me a headache. I can't remember my username and to view it I need my app. I can't phone in to get assistance as there's too many prompts and eventually tells me to use my app

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Oct 2020, 12:11
Official
Good day Miss Van Wyk

 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

The reference number is:  ***NF

Regards,
 
 FNB Customer Resolution Center
 
 *** 

Best regards,