Uselessness

Wrote my last review threatening to go to the banking ombudsman with regards to not getting the correct information to settle my credit card and me constantly nagging and queries...... . I received an email that same hour i will be contacted..... well to no surprise I am still waiting for contact to be made. Fnb best listen closely!!!!!! They have up to close of business today to give me the correct information or I will be opening a case with the banking ombudsman's in the morning!!!!! *******.E.N PATHETIC AND *******.E.N USELESS. TOTALLY INCOMPTETANT!!! to say the least!!! 5 pm today fnb or I will report you to the banking ombudsman!!!!!