DM
Dean M

1 reviews | Active since Aug 2021

26 Aug 2021, 10:54

USELESSNESS

I had a complaint with regards to my online banking where I called in and stated I can not make payment and was actually treated sooooo rudely and still without any assistance where I can not make any payments what so ever, call center/consultant is no help what so ever. I mentioned that I should perhaps change Banks where my money would actually be available for my use when I need it, where the consultant just said OKAY HAVE A NICE DAY and then ended the call. Did not think losing customers and creating a bad name for her company would be so easily accepted...made my choice easier. Honest opinion ,FNB has useless service and def no competent call centers and would recommend to anyone to stay away from FNB at all costs.

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