Useless, yet again

<p>This is probably my third issue experienced in less than 2 months raised on this platform... the fact that I have to resort to this level each time before FNB attempts to make amends is beyond repair... firstly, i have been more than accomodating to your current processes and rules, which is understandable as you are a bank, however, the fact that i was not constantly communicated to and had to phone numerous consultants to find out the status of my dispute is **********. I await your call regarding my account, and make sure you have all your information about the query, as i will not entertain *********** consultants who dare speak to me and ask to put me on hold to ask their supervisor to help them out, get your highest manager, with the most knowledge to phone me, because if i dont receive feedback by close of business today, i will gladly close my account and ensure that a new hellopeter comment is posted every alternate day to ensure your company gets the recpgnition it deserves, a 1 star</p>